How we collect your personal data, why we hold it, and how we keep it safe — all clearly explained here in plain English.
You Are in Control of Your Data
When you create an account on Jili Baji, you provide certain personal information. You have every right to know how that information is used, how long it is kept, and who can access it. This Privacy Policy exists to answer exactly those questions.
We've tried to keep things simple and avoid heavy legal jargon. If any part is unclear, feel free to reach out to our support team.
How Jili Baji Protects Your Data — Key Points at a Glance
Every interaction — from accessing the site to completing a transaction — is protected by 256-bit SSL encryption. No one outside can read your data.
Your personal data is stored in an encrypted database. Only authorized personnel can access the information they need — no one has blanket access to everything.
Jili Baji never sells your personal data or shares it with advertisers. Only the minimum information necessary for payment processing and legal compliance is ever used.
We collect only the information that is strictly necessary — nothing more. We don't ask for unnecessary personal details, in line with our Data Minimization policy.
You have the right to view, correct, or request deletion of your stored data at any time — and we make sure that right is upheld.
Certain transaction records must be retained under international anti-money laundering regulations. This is a legal requirement — not an exercise in personal data collection.
Jili Baji collects information from you at various stages. This data falls into two categories: what you provide directly, and what is collected automatically through your use of the platform.
What You Provide During Registration & Verification:
Automatically Collected Information:
We do not access your contacts, camera, or microphone — the app never requests these permissions.
Every piece of data we collect has a specific purpose. We do not retain information without a reason.
Jili Baji's servers operate to the highest security standards in the industry. The following measures are used for data storage:
How long data is retained:
Keep in Mind: In the event of a data breach — though we take every precaution to prevent one — affected members will be notified within 72 hours. Your password is always stored in hashed format, which means even we cannot read it directly.
Jili Baji does not sell your personal data. However, limited information is shared with trusted third parties as necessary to operate the service:
Every third-party agreement includes mandatory data protection obligations — they are not permitted to use your information for any other purpose.
Jili Baji uses cookies and similar technologies on its website and app to improve functionality and remember your preferences.
Full cookie details are provided in the cookie section below. You can disable cookies through your browser settings, though this may affect certain site features.
We do not use third-party advertising trackers — only tracking technologies essential to platform functionality.
You have a number of important rights when it comes to your personal data:
To exercise any of these rights, contact our support team by email or live chat. Requests are typically processed within 30 days.
When you close your account or submit a standalone data deletion request, the following process applies:
Please Note: Account recovery may not be possible after your data has been deleted. Please withdraw any remaining balance before submitting a deletion request.
Jili Baji is for users aged 18 and above only. We do not knowingly collect data from or provide services to anyone under the age of 18.
If an underage account is identified, it will be closed immediately and all collected data will be deleted. If you believe your child's information has been collected, please contact Support.
Jili Baji reserves the right to update this Privacy Policy at any time. When changes are made:
If you have any questions about this policy FAQ View your data or contact Support.
Why Each Piece of Data Is Collected and Whether It Is Shared with Third Parties
| Data Type | Why It Is Collected | Retention Period | Shared with Third Parties? |
|---|---|---|---|
| Name & mobile number | Account Management | For the Duration of Account Activity | No |
| NID Information & Photo | Age & Identity Verification (KYC) | 2 Years after Account Closure | KYC Provider |
| Payment Account Number | Deposits & Withdrawals | For the Duration of Account Activity | Payment Gateway |
| Transaction Records | AML Compliance | Up to 5 Years | When Required by Law |
| Gameplay Data | Platform Improvement & Bonuses | 1 year (anonymized) | No |
| IP Address & Device Information | Security & Fraud Prevention | 90 Days | No |
| Customer Support Conversations | Service Improvement | 2 Years | No |
How Much Control You Have Over Your Data
Upon request to our support team, we will provide a list of the data we hold on you. Responses are issued within 30 days.
If your name, mobile number, or any other detail is incorrect, you can request a correction. In some cases, supporting documentation may be required.
If you close your account or submit a specific request, all data beyond our legal retention obligations will be deleted.
You can request that we stop using your data for specific purposes — such as opting out of marketing communications.
You can request a copy of the information we hold about you in a readable format (JSON or CSV).
Don't want promotional emails or notifications? You can turn them off anytime via your settings or by contacting support.
It is completely understandable that people in Bangladesh are cautious about sharing personal information online. Questions like "What happens if I provide my NID?" and "Will I get spam if I give my phone number?" are entirely reasonable. At Jili Baji, we want to address these concerns directly.
The mobile number you provide at registration is used only for sending OTPs and account-related communications. It is never added to any marketing database. If you'd rather not receive promotional messages from Jili Baji, you can turn them off in your account notification settings — no hassle at all.
Your NID photo is requested for KYC verification — typically when making a large withdrawal or adding a new payment method. This information is stored in an encrypted system accessible only to designated compliance team members, and every access is logged.
NID information is automatically deleted 2 years after account closure. Retaining it for this period is mandatory under international anti-money laundering regulations — it cannot be deleted before then.
Jili Baji collects data on which games you play and for how long, as well as your betting patterns. This serves two purposes: first, to create personalized bonus offers based on the games you enjoy most; and second, to monitor for responsible gaming — so we can provide support if signs of excessive gaming are detected.
Gameplay data older than 1 year is anonymized — meaning all links to your identity are removed — and used solely for statistical analysis. This data is never sold.
In the event of a data breach — despite our best precautions — affected members will be notified directly within 72 hours. We will clearly communicate what type of information was affected and what steps you should take to protect yourself, including changing your password and monitoring your transactions.
Find out more Terms & Conditions View our Responsible Gaming page. Responsible Gaming Read the page. To learn more about us About Us Go to page.
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Answers to questions about your account and the platform